Improve your presentation planning/structure

Readers vs listeners

by Andrew Lightheart

Taking things back to absolute basics, if we knew nothing about how presentations ‘should’ be, what might we be able to work out just from the fact they are spoken, not written?

Readers are in control

~ Readers are in control of the speed they are reading, and so the speed of the information they are receiving.

~ They are in control of how long they spend with your information.

~ Readers can re-read sections they didn’t quite get.

~ They can also skim bits they are not interested in.

~ Readers can even choose whether to read a document or not.

Listeners are much less in control.

They can’t control the speed of information, the amount of time they spend, they can’t re-listen nor skim, and they have to be in the room.

What does this mean in terms of your responsibilities as a speaker?

How can you make it so that there is benefit to delivering a spoken presentation rather than a written document?

What are the benefits of having the ‘owner’ of the information in the room?

What does this mean about structure? About tailoring your information (and the structure of your information?)

Some words that come to mind for me:

~ Pace
~ Signposts
~ Q&A
~ Relevance

When explaining complex topics, metaphors are indispensable.

Understanding complex topics without metaphors is like learning a word in another language without a dictionary. It’s not impossible to find out what the word means by seeing it several times in context, but it’s much quicker to learn a word by knowing its equivalent in your own language.

Metaphors are a bridge

Metaphors are when you take a new concept and say it has equivalence in a familiar concept.

Let’s say you’re round your Mum’s house installing their new broadband (of course) and you want to explain how broadband is better than her dial-up she’s had for five years.

Grabbing the first equivalent that comes to mind, you explain that she’s been using a bicycle to get to places on the internet. Effective but very slow, and some places are just too far away.

Broadband is like driving a sports car on a highway. Fast, efficient, and you can get anywhere you want.

A nerdy grammar point for nerdy grammar people

Yes, English grammar taught you that there is a difference between ‘metaphors’ and ‘similes’.

In theory, metaphors say that something is something.

Whereas dial-up is a bicycle on the a country lane, broadband is the fast lane on a highway.

Similes use the word ‘like’.

Whereas dial-up is like a bicycle on a country lane, broadband is like the fast lane on a highway.

For our purposes, this is too specialist a description, it doesn’t make any discernable difference in spoken language. Helvetica and Verdana are different fonts, but you can still understand an article written in either. Only font nerds will notice.

NB I am both a grammar nerd and a font nerd. I am also a realist.

How to choose the right metaphor

If you can choose the right metaphor, it will allow people to access your concept much easier.

You really want to make sure your metaphor is one that is going to suit your purpose. You want a metaphor than clarifies rather than confuses, and, I would add, one that creates curiosity.

Because metaphors are so much a part of our thinking, many metaphors have been used again and again.

In fact, a particular topic often has the same metaphor used as a matter of course. Fresh metaphors are much better to keep people’s interest.

~ Think about who you are presenting to – what do you know about them?
~ What’s do you want them to be able and motivated to do after your presentation?
~ What aspects of your topic/sub-topic do you need to emphasise so that they are able to move closer to that goal?
~ Allow your mind to roam around, vaguely asking: What else in the world shares those qualities?
~ Choose something.
~ Experiment explaining your subject using the known something as a bridge – draw links (‘this in the technical topic is like this in the known image…’)
~ Evaluate. Does it make it easier to explain, easier to understand? If not, go through the process again.

Gold star metaphors

You get a gold star for your metaphor if

~ it allows your listeners to extrapolate other things about your topic
~ it doesn’t have unintended negative connotations
~ you’ve never heard anyone else using it.

Example of a good metaphor

A basic concept of systems theory is the feedback loop.

Qualities:

~ A flow coming in
~ A limit
~ A way of adjusting the flow so that it doesn’t exceed the limit

The way Dana Meadows, one of the original systems gurus, explains a basic feedback loop is it’s like filling a glass of water from the tap.

You turn on the tap. You watch the level. As it gets near the top, you slow the flow. When it is at the limit, you turn the tap off.

This is a lovely metaphor as you not only get the concept easily using an easily understandable image but you can make extrapolations from it.

For example, you can predict problems with systems from the metaphor.

~ If your system’s flow is very fast, you’ll find it difficult to stop the flow before it gets to the limit.

~ If you can’t see the glass, you won’t be able to adjust the flow accurately. Same with your system – if you can’t judge when the loop is reaching its limit, you won’t be able to adjust the flow.

~ If you are not able to adjust the flow accurately (maybe the tap is faulty), again, the system is likely to exceed its limits.

Good, right?

The only shame is that inside the systems theory community, it’s the standard metaphor. So if you’ve read about systems before, you’ll have heard it.

~~~~

Choosing a metaphor can make your concept immediately accessible to your listeners.

If you just want to use an image to briefly bring some spice into your talk, that’s one thing.
However, if you want to use a metaphor to base your presentation around, that’s another.

If your image is going to have any kind of extended exposure, you’ll need to think more carefully.

A bad metaphor can kill your presentation – either confusing your listeners, or turning them off with cliches.

A great metaphor can clarify understanding and, potentially, last a long time.

Choose well…

Post image for How to make your presentation relevant by focusing on outcomes

Your presentation is not the words that you say.

Your presentation is not the slides that you show.

Your presentation is what happens in the heads of the people who are listening to you.

So in a way, what matters is the response you get from the people listening.

If you plan backwards from a specific outcome, you’ll find that you are much more able to filter what you include in your presentation, and you’ll be much more able to judge your success.

And you’ll find that people find you more interesting as focusing on outcomes forces you to become more relevant.

How to decide on the outcome of your presentation

The first question you need to ask yourself is about who you are talking to (read this article on planning for the people if you haven’t already).

Once you thought about who you are presenting to, a useful sentence to think about outcomes to presentations (and indeed any communication) is:

What do I want these people to be able and motivated to do when I’m done?

This question gets you to focus on two aspects: ability and desire. [click to continue…]

It wasn’t until I started (all those years ago!) to coach people in presentations that I realised something surprising.

Most people when they are planning a presentation focus on the wrong thing. And it’s part of the reason why technical presentations are renowned for being tedious and boring.

The majority of people’s first question is:

What will I say?

(Actually, more likely in the corporate world, their first question is: What will I put on my slides?)

The very first question you should ask is:

Who am I talking to?

Every presentation that has made a difference in the world, any presentation that has made you nod, or laugh, or feel inspired to take action has started with this question.

The focus is all wrong

One of the (many) reasons people find planning and delivering presentations so challenging is the focus is all wrong.

Starting with your focus on your own output is crazy.

Imagine throwing a party without knowing who is coming. Deciding on the type of food and drink, the amount of food and drink, the timing, the decor, the entertainment… Very different if it’s your boss and your colleagues versus your six-year-old niece and her classmates.

It’s the same with starting to plan a presentation without thinking who is their to receive it – you can end up with wildly inappropriate results.

Communication must be received

Communication doesn’t happen in the words of the ‘transmitter’, it happens in the minds of the people receiving it. Starting off thinking about what you’d like to transmit makes a presentation into just more busy-work, rather than something that actually creates a result.

If you’re familiar with your audience…

…think about what you know about them – their preferences, likes/dislikes, their character. Also, spend some time getting a feel for what they’re like. Spend a few quiet moments really focusing on what the room feels like when they’re all together. This gives your instincts time to kick in so you make plans that are realistic.

If you’re presenting to strangers…

…guess! No, really. You’re never doing a presentation aimed at just anyone. You’ve always got an idea about who will attend, even if in general terms. Think about what companies they come from, what national culture, what kind of age/seniority, what jobs they likely have, what their level of technical expertise is… You get the picture.

(Tip: if it might be a whole variety of people, mentally plan for whoever might turn up – it’s a key to flexibility…)

There’s a reason every presentation skills book says ‘think about your audience’ but I really say ‘start intensely getting a feel for the people you’re going to talk to.’

This is the first step in how to create interesting presentations…

 

(photo credit: Ségozyme)